Accepted payment methods
We accept the payment methods shown at checkout, including major debit and credit cards, Apple Pay, and Google Pay.
All prices are in pounds sterling (GBP).
When you are charged
Payment is taken when you place your order. If your order is cancelled or cannot be fulfilled, you receive a full refund to your original payment method.
Security
Our checkout is protected with SSL encryption, and payments are processed by PCI-compliant payment providers. We do not store your full card details.
Payment problems
If your payment fails, please check your card details and billing address, or try another payment method. If the problem continues, contact your bank or email us at support@voskana.com.
Contact
Voskana
Business address: 62 Upper Montagu St, London W1H 1SW, UK
Email: support@voskana.com
Phone: +44 7979 755402
Customer service hours: Monday to Friday, 9:00am – 5:00pm